Symphony is the agentic orchestration platform that turns your business processes into autonomous, self-resolving workflows. From Order-to-Cash to Month-End Close — AI agents that reason, decide, and act inside the systems your teams already use.
Powering mission-critical operations for the world's most demanding enterprises
Symphony agents live where your teams work — inside Microsoft Teams. They analyze, recommend, and execute across SAP and enterprise systems. No dashboards. No ticket queues. Just intelligent business decisions, made in real time.
Others automate tasks. We orchestrate business outcomes. Symphony is the only platform with AI agents that reason across Order-to-Cash, Procure-to-Pay, and Month-End Close — acting autonomously across your entire enterprise landscape.
Control-M, Redwood
Schedule and sequence batch jobs. No intelligence. No agents. No cross-domain awareness.
UiPath, Blue Prism
Automate screen clicks and form fills. Built for non-SAP. Retrofitted for enterprise.
n8n, Langchain
Chain LLM calls for developers. No governance. No audit trails. No enterprise trust.
Ansible, Terraform
Provision and configure infrastructure. Blind to business processes and application logic.
Symphony is the only platform that orchestrates across application, database, OS, and cloud layers — using rule-based, conversational, and ambient AI modalities — with enterprise governance built in from day one.
Not everything needs AI. The intelligence is knowing when to use what. Symphony deploys three modalities — each calibrated to the complexity of the task.
Deterministic rules for structured, predictable tasks. When the logic is known and the outcome is binary — just execute.
Human + AI dialogue for ambiguous situations. The agent reasons, asks, proposes — the human decides.
Continuous AI that watches, thinks, and acts autonomously — surfacing patterns humans can't see.
Order-to-Cash, Procure-to-Pay, Record-to-Report, Month-End Close — end-to-end business processes with AI agents that reason, decide, and act.
AI agents that resolve PO approvals, credit blocks, invoice exceptions, and sales order conflicts — conversationally, inside Microsoft Teams.
Continuous AI that monitors SAP and enterprise systems, detects anomalies, learns patterns, and self-heals — without human prompts.
Cross-application job scheduling with event-driven triggers, factory calendars, selective restart, and dependency-aware orchestration chains.
System refreshes, kernel upgrades, HANA updates, OS patching — infrastructure operations automated with zero-downtime execution.
Measure, optimize, and govern software licenses across SAP and enterprise applications — insight and action in one platform.
The LLM never touches your systems directly. Symphony remains the execution and governance gatekeeper. Always.
Natural language assistant across Teams, WhatsApp, and Web. Chat with enterprise systems to get instant answers, run actions, and resolve issues.
Self-orchestrating AI that learns from live behavior, detects issues, and takes corrective action — without prompts, coding, or training data.
Linear/parallel steps, approvals, four-eyes checks, error handling, retries, notifications. RBAC enforcement mapped to SAP authorizations. Zero core modifications.
The LLM interprets intent and proposes actions. Symphony validates, authorizes, and executes through standard APIs.
Every user action carries their enterprise identity. No generic service accounts. SAP authorizations enforced at every step.
Use any LLM already approved by your enterprise — OpenAI, Azure AI, Google, or private models. No vendor lock-in.
High confidence? Auto-resolve with audit trail. Low confidence? Escalate to humans with full context and recommendation.
Every competitor builds for the non-SAP world and tries to extend into SAP. We did the opposite. Symphony was born inside SAP business processes — understanding BAPIs, OData, IDocs, and authorization models natively. Our AI agents don't just connect to SAP — they think in SAP. Then we extended to everything else.
Managing 1,000+ VMs with 266+ automated SAP builds. Symphony delivered 75% effort reduction across the entire SAP landscape operations.
Single FTE managing 10 SAP system refreshes using Symphony's automated orchestration — from weeks of effort to hours.
30+ SAP systems migrated to Azure in 6 months with zero post-go-live issues. Symphony orchestrated the entire migration lifecycle.
ECC-to-S/4HANA migration across 200+ company codes. Symphony orchestrated the transformation with zero business disruption.
Standardized automation platform across SAP and non-SAP environments — from system provisioning to OS patching, all orchestrated through Symphony.
SAP GRC Access Control upgrade from 10.1 to 12.0 across 25+ backend systems — a system untouched for 10 years, modernized with zero disruption.
The agentic orchestration control plane. Job scheduling, process automation, infrastructure ops, and AI agents — unified.
OrchestrationIdentity Governance & Administration that extends beyond SAP. Close the 70% IGA coverage gap across legacy and SaaS platforms.
Identity & AccessEnterprise data quality, scrambling, and ETL. Auto-profiling with rule packs, PII masking, and GDPR/HIPAA-compliant operations.
Data QualitySee how Symphony's AI agents can transform your business processes — from Order-to-Cash to Month-End Close — into autonomous, self-resolving workflows.
Thought leadership on agentic orchestration, business process automation, and the future of enterprise AI.
How Symphony serves as the orchestration and policy layer across all three LLM deployment models.
Read article →Symphony as the enterprise orchestration layer coordinating multi-agent automation with governance and auditability.
Read article →How Symphony's AI agents deliver 60% MTTR reduction through intelligent orchestration across SAP landscapes.
Read article →Introducing Run Contracts — event-driven execution with inline approvals and automatic evidence capture.
Read article →Symphony embeds governed, conversational workflows delivering 50-70% effort reduction in finance operations.
Read article →How Symphony bridges the gaps enterprise apps leave behind — from ITSM to month-end closures.
Read article →Las Vegas, NV
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10:40 AM · SAPInsider Vegas
From our roots in the Netherlands to six global offices — delivering enterprise orchestration where our customers need us most.